retrieval policy

Return the order

In the event that the product is damaged or not in conformity with the description advertised on the site, the customer has the right to return the order in whole or in parts thereof and recover all his payments.

In the event of a desire to return the order or parts of it despite the absence of a logical reason for the return, such as if the product is damaged or not in conformity with the description advertised on the site, the customer bears the cost of return and the fees for the money transfer of the amount.

The permissible period for returning products is fourteen days, starting from the date of purchase, and no cancellation or return of products will be accepted after the expiration of that period.

The buyer / customer must return the products in good, clean condition and within their original packaging.

The seller will refund the value of the products to the buyer / customer within 48 hours of receiving the returned products. The seller has the right to select the appropriate payment method.